Smart Arse

Now we all know someone who falls into this category, I’ve worked with some brilliant people in my years of customer service, however I’ve also worked with many that fall in to the latter phrase... until recently I’ve worked with someone who is a Gold Star Bullsh 1 ter, 'Baffle em with Bull this guy does the lot, Customers, Management & Staff, everybody knows he is full of it apart from one person, Yep himself!!! even though he talks out of his rear end he believes every word he says and very worryingly he thinks we believe it too....