When you go to Marks and Spencer’s you expect good customer service, like many of you I’ve never had cause to complain, however today’s experience seemed very strange, having chosen my goods to purchase off I went to the tills to pay hottly pursued by my four year old son who likes to witness such events, now I need to make you aware my son is very challenged in the voice department and a few others I wont mention here, Hello the sales lady says to my son who just smiles back, to save an embarrassing situation I replied in a jolly tone ’He can’t talk’ to this she replied ’I’m sure he can’ Oh dear she thinks I’m joking, so putting my very serious head on I reply ’No he really can’t talk’ at this point I stupidly thought she might have got the message, but no back comes her reply ’He can talk’ now does she know something I don’t ? has my son just been winding me up for the past few years!! At this point things could get very embarrassing so being the gent I am I just pay for my goods and say goodbye, Bye Bye she says to my son, does he reply ? No, as they say “THE CUSTOMER IS ALWAYS RIGHT.
No comments:
Post a Comment